Success Stories | Case Study

Consultative
Global Growth

Discover how Interpro empowered a global manufacturing company through translation and localization of technical manuals, global websites, marketing materials, and internal training courses.

6,000,000+

Words translated

794+

Projects

2010

Client Since

Four people smiling in a bar, two are Interpro employees, two are Armstrong International employees.

The Opportunity

Becoming Armstrong International's Partner

Armstrong International was looking for a translation provider to support its global strategy in 5 languages. Through partnership and a customized translation process, Interpro continues to help Armstrong expand global operations by localizing marketing, training, and communications in 15 languages.

The Challenge

Armstrong faced several key challenges with its global localization initiatives. Their team had been working with another language services provider for years but was seeking a seamless partnership and efficient workflow.

Scalability: Needed a team who could efficiently and simultaneously support multiple languages and formats across different business units.

Technical Complexity: Required comprehensive understanding of technical terminology for the manufacturing industry.

Consistency: Ensured uniform terminology across marketing, technical, and training materials.

Integration with Internal Processes: Needed a localization partner who could seamlessly collaborate with multiple departments and third-party vendors.

“Armstrong International has worked with Interpro on a wide range of language localization projects, and each time they have exceeded our expectations in terms of quality, turnaround, and value. Interpro's localization and desktop publishing expertise is unrivaled, but the hallmark of our relationship with Interpro is the manner in which they engage our global team on a personal level. Simply, Interpro's attention to customer service and detail are second-to-none.”

- Jeffrey T. Nowicki, Chief Marketing Officer

The Results

The translation solutions Interpro provides for Armstrong have successfully maintained a consistent brand and messaging for all target audiences, establishing Armstrong as a global organization and allowing expansion into new markets.

The Languages

Arabic
Chinese (Simplified)
Dutch
French
French (Canada)
German
Hindi
Italian
Japanese
Korean
Polish
Portuguese (Brazil)
Russian
Spanish (Universal)

The Deliverables

Glossary Development: Standardized technical terminology to ensure consistency across all translations.

Translation Memory Development: Creation of translation memory for all their global markets.

Document Translation: Technical manuals, brochures,
marketing materials, emails, data sheets, training workbooks,
and PowerPoint presentations.

eLearning Translation: Armstrong University’s on demand training portal with over 150 educational courses.

Video Translation: Translation and localization of voice-over, subtitles, and video on-screen text.

Website Translation: Website localization into 9 languages.

The Solution

A Personalized Process for Manufacturing Markets

Interpro developed a tailored approach to meet Armstrong’s needs 15 years ago – but we didn’t stop there. Interpro continues to evaluate Armstrong’s multilingual needs, providing insights and best practices for the translation process so Armstrong can expand with growing global markets.

Dedicated Linguist Teams
with expertise in manufacturing and technical documentation.

Technology-Driven Workflows
using state-of-the-art translation tools to ensure consistency and reduce costs.

Project Management Support
by directly integrating with Armstrong’s team and workflows for a seamless process.

Multi-Step Quality Assurance
to confirm translation quality and cultural relevance with an in-country review (ICR).

Regular Collaboration
through weekly project progress updates and quarterly strategy meetings to plan for future initiatives.

Tailored Translation Solutions That Meet Unique Client Needs

At Interpro, we understand that each client has distinct challenges. Our customized strategies ensure that we effectively address their specific translation and localization requirements.

PDF Translation

Technical Manual Translation

eLearning Course Translation

Armstrong International's Global Website

Interpro and Armstrong International on Teams Collaboration Call: Screenshot of a video call in teams with 12 individuals

Go Global Language Consulting

At Interpro, we specialize in comprehensive language services that elevate your global presence. Our expertise spans eLearning course translation, documentation translation, and software localization, ensuring your message resonates across cultures.

Schedule a Consultation

Learn About the Partnership

FAQs

Find answers to your most pressing questions about our translation and localization services.

Do you translate technical manuals?

Yes, Interpro Translation Solutions specializes in translating technical manuals for manufacturing companies worldwide. Our expert linguists ensure accuracy, clarity, and compliance with industry standards. We translate user manuals, operation guides, maintenance documents, and more in over 100 languages, preserving technical precision and consistency across global markets.

Can you do AI translation for manufacturing markets?

Yes, we offer AI-powered translation with human post-editing (MTPE) for manufacturing content. This hybrid approach enhances speed and cost efficiency while maintaining technical accuracy. Our AI translation services are ideal for high-volume content such as product specifications, safety data sheets (SDS), and internal communications, ensuring consistent terminology and industry compliance.

What types of manufacturing documents do you translate?

Interpro translates a wide range of manufacturing documents, including technical manuals, CAD drawings, product labels, safety data sheets (SDS), compliance documentation, training materials, and marketing collateral. Our specialized translators and desktop publishing (DTP) team ensure your content is precise, culturally-adapted, and visually-optimized for each target market.

Do you offer certified translations for regulatory compliance?

Yes, we provide certified translations and ISO-certified translation processes for quality and translation.

If you need a translator to help keep your translations within industry-specific, including ISO, CE marking, OSHA, and FDA, requirements, we offer consulting options to create a localization strategy that ensures accurate and legally-compliant multilingual documentation.

How do you handle industry-specific terminology?

We use a combination of industry-specific glossaries, translation memory (TM) tools, and in-country subject-matter experts who are native speakers of the target language to maintain consistent terminology. As an additional layer of quality assurance, our team collaborates with your internal reviewers and engineers to ensure technical accuracy, compliance, and brand consistency in every language.